Shipping Policy

Introduction

Welcome to our Shipping Policy! We understand that timely delivery is crucial to your shopping experience. This document outlines our shipping practices, options, and procedures to ensure that you receive your order efficiently and securely.

Shipping Destinations

We currently ship to a variety of locations, including:
- **Domestic Shipping**: All states within India.
- **International Shipping**: We offer shipping to select international destinations. Please check the shipping options available at checkout.

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Shipping Rates

Shipping rates vary based on the shipping method you choose, the weight of your order, and your location. You can view the shipping costs during the checkout process. We occasionally offer free shipping promotions, which will be highlighted on our website.

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Order Processing Time

All orders are processed within 3 business days. Please note that orders placed on weekends or holidays will be processed the next business day. Processing time may vary during peak seasons or holidays.

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Tracking Your Order

Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the carrier’s tracking portal.

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Delivery Issues

In the event of delivery issues such as:
- **Lost Packages**: If your package has not arrived, please contact our customer service within 3 days of the expected delivery date.
- **Damaged Items**: If you receive a damaged item, please contact us within 3 days of receipt for assistance with unboxing video proof.

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Address Changes

If you need to change your shipping address, please contact us immediately. Address changes can only be made before your order has been processed and shipped.

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Signature Confirmation

For high-value items, we may require a signature upon delivery. This ensures that your package is delivered safely to you or an authorized recipient.

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International Shipping

For international orders, please be aware of the following:
- **Customs Duties and Taxes**: You may be responsible for import duties, taxes, and fees imposed by your country’s customs. These charges are not included in your order total and are the responsibility of the recipient.
- **Customs Delays**: Customs processing times vary by country and may delay delivery.

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Shipping Restrictions

Some products may be subject to shipping restrictions based on their size, weight, or shipping regulations. If an item cannot be shipped to your location, you will be notified during the checkout process.

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Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy]. Please note that shipping costs are non-refundable, and customers are responsible for return shipping unless otherwise stated.

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Policy Updates

We reserve the right to modify this shipping policy at any time. We encourage customers to review this policy periodically for any updates.

If you have any questions or concerns regarding our Shipping Policy, please reach out to our customer service team:

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E-Mail : support@splbuy.com  
Contact Number : +91 890 3000 705

[Only through WhatsApp Chat] 
Company Address : M/S Splbuy.com, Palani - 624601, Dindigul Dist, Tamilnadu, India.